Thank you for shopping at Le Mew Baby!
If you are not entirely satisfied with your purchase, we're here to help.
All items are shipped via USPS unless otherwise stated. Once the order has been received, we aim to ship the items within two business days (weekend orders will go out on Monday).
We offer free USPS First Class shipping on all U.S. orders.
Once an order is scanned and delivered to the destination as indicated on the order, the responsibility of the purchased goods are passed onto the customer.
We offer $20 flat rate shipping on all international orders. The average delivery time is 2-3 weeks although it may take longer. Please note that all applicable duties, tariffs and customs fees are the responsibility of the customer. First class international mail does not include tracking and may take longer depending on the country's customs regulations. On occasion, a package may be lost in transit. Le Mew Baby does not accept responsibility for missing or lost packages shipped overseas and will not replace such packages.
You have 15 calendar days to return an item from the date you received it for store credit only. To be eligible for a return, your item must be unused, in the same condition that you received it in the original packaging.
Your item needs to have the receipt or proof of purchase.
Any defective items are eligible for a complete refund to your credit card (or original method of payment).
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your store credit or refund after inspecting the item.
If your return is approved, we will initiate store credit. If you are returning defective items, a refund to your credit card or original method of payment will be issued.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item, please contact us.